Frequently Asked Questions
How do I set up an account with Commonwealth Foreign Exchange?
Opening an account with Commonwealth is simple. To open an account, fax a completed application to your Account Executive. Once we have approved your completed account application, your first transactions can typically be completed within 15 minutes.
How can I place my orders with Commonwealth Foreign Exchange?
There are several options available for you to place orders with Commonwealth Foreign Exchange. You can decide which option works best for you.
Call Your Account Executive
Simply call your Account Executive on our toll free line. Your AE will be able to assist you with your trade as well as provide the latest market news. Your AE will immediately e-mail or fax a confirmation of the transaction directly to you.
Email or Fax your order in:
As soon as your trade is complete, you will immediately receive a confirmation of the transaction via email or fax.
Utilize our free online product, CFXonline.
Using our convenient and secure online foreign exchange platform, you will be able to initiate real time foreign exchange trades from any Internet-enabled computer. Your settlement details are saved on CFXonline, making repetitive trades as simple as a point and click. There is no software to install and no charge for using the system. There are multiple layers of security built into CFXonline, assuring you that all your transactions are highly secure.
If I sign up am I obligated to do all my foreign exchange business with Commonwealth?
There is no obligation to do all of your foreign exchange trading with Commonwealth. We provide excellent service, competitive exchange rates, and a simple platform for you to execute your international transactions. We will work hard to earn your business and to build a long lasting mutually beneficial relationship.
Can I really save money using Commonwealth Foreign Exchange?
Absolutely! To find out for yourself, simply contact Commonwealth Foreign Exchange and compare our rate and fee structure to that of your current provider. We know you will be pleasantly surprised. But there is only one way to find out...call us today!
Do I have to change my domestic banking relationship in order to deal with Commonwealth Foreign Exchange?
There is no need to change your current domestic banking relationship. Commonwealth Foreign Exchange works to compliment your existing relationship. The difference is the "Simplicity, Service and Savings". We fully understand this business, making it simple for you. We provide unrivaled service, and with our excellent exchange rates you will experience the savings.
I am happy with my current provider. Why should I try Commonwealth?
Service: Our highly motivated and experienced staff is here to make your experience with Commonwealth an excellent one. From the friendliness to the follow through, you will surprised that service can be this good.
Savings: Commonwealth Foreign Exchange may be able to demonstrate significant savings versus your current supplier. Our fees are frequently considerably lower than the competition and our exchange rates are among the most competitive available. The best way to find out is to call us and compare on a spot or historical trade.
Simplicity: Commonwealth Foreign Exchange is extremely easy to work with. We understand your time is important to you, so we work hard to make each and every transaction as simple, seamless and as smooth as possible.
I need to send US Dollars overseas. Can Commonwealth Foreign Exchange help me?
Commonwealth does offer ancillary USD settlement services. Please contact your account executive
How does Commonwealth Foreign Exchange offer such a competitive exchange rate?
Due to our long term trading relationships and very high trading volumes, Commonwealth Foreign Exchange is able to deal at interbank (wholesale) levels. Because of this, we are able to provide you with very competitive exchange rates.
Can I deal with the same person every time I call?
Building long lasting personal relationships is the foundation on which Commonwealth is built. You will have an Account Executive assigned to your account ensuring that you will be able to speak with the same person each and every time you call. You will always have someone here at Commonwealth who knows your business and will work to make every transaction count toward your success.